Hp invalid product number Aug 2, 2025 · I was setting up a brand new printer OfficeJet Pro 8139e and received printhead problem message. My printer is speaking to the router, my Chromebook, and my Android phone; Dec 9, 2024 · Incorrect 'invalid product and serial number rejection'. Aug 2, 2024 · The support site will not add my HP Spectre laptop because it says I have an invalid serial number. Oct 7, 2019 · Checking the Bios for the product ID shows the same L8R69AV as the product number. On startup, if one of the following 00A error messages is displayed, the system has found an invalid serial number. . I am not mixing up an O with a 0(zero). ) Feb 8, 2025 · When I try to register it, the support site says that the serial number is invalid. New ENVY notebook found by HP search. I can get NOWHERE on the support website without a serial number. I have been unable to clear. It seems so crazy to me that this HP software won’t accept the Product ID that HP provided on their label and in their Bios. Sorry about the incorrect tags etc. Jan 1, 2024 · I have an HP Envy 6055 All-in-one printer. I did add it to our account but never received a confirmation email and when I refresh our devices it's still not there. I did get a screen saying: Registration Con Jul 12, 2023 · Solved: I can't add my product because I keep being told that my serial number is invalid. I’m not sure what to do next. Please help? Jul 10, 2024 · My HP Laser Jet printer is connected to the HP smart app but won't connect to my online account because the serial and product number show up as invalid. The digit 1 is clearly a digit 1. I’m trying to use the support site but when I try to enter my serial & product number it says my product number is invalid. but HP says "Please enter a valid product number", in bold and red color. I have tried every number I can find. (I can barely post here without one. 0 Tilt pen for weeks, but I have been met with nothing but errors and frustration. Oct 3, 2024 · Hi there, I have a DeskJet 3050A ( product number CR231B ) and it previously worked fine with eprint. Product Number: QE010UA#ABA How do I get the product number recognized by HP? Thanks. The auto detect does not return anything and the software download from the autodetect screen does not install properly. Nov 18, 2024 · I'm trying to download a user guide, but HP support doesn't recognize the serial number, nor the product name (24-cr0000t) so I can't be sure, for instance, whether the PC comes with the stand attached or not. Then it all of a sudden stopped working with eprint and the printer disappeared from my HP account. Apr 29, 2025 · I am trying to contact support, but in order to chat with anyone, I need my serial number. I wanted to re-add the printer to my account, but it complains about an serial number (invalid). I wanted to add it to my dashboard, but the dashboard keeps telling me that I have an invalid serial number. Mar 27, 2024 · Trying to add a printer in my HP account, Model Name: LaserJet Pro MFP 4101fdw Serial Number [personal info removed] Product Number: 2Z619A Info taken directly from the printer's panel. Jan 1, 2024 · Hp support recognizes the serial number but it also asks for the product number but it says that the product number is invalid. Could you provide guidance or suggest any alternative ways to confirm the warranty or obtain the necessary parts? Reply I have the same question Feb 12, 2025 · I've been trying and trying and HP will not recognize the Serial Number on my new HP EliteBook 660 16 inch G11 Notebook PC (902F1AV). Any time I try to contact a HP support assistant, the online form requests a serial number. Mar 6, 2022 · Trying to find out if my notebook pc will support Windows 10, but, when I enter my product number, the website says that it is invalid. I - 9140057 Aug 9, 2023 · I have been trying to return my HP MPP 2. 1 day ago · The HP software on the device also displays the same serial number, but when I try to perform a warranty or part lookup, it tells me an invalid serial number. There are only two numbers on the sticker. There are no 0s/Os or 1s/Is in my serial number. I have entered my serial number correctly (checked zeros and Os, ones and Is, etc), and it keeps saying the Serial Number is invalid. I therefore cannot receive the support I need. There is only ONE SN on this printer HP Officejet Pro 9010 - 8728801 Dec 20, 2024 · The product number listed on my box and in the hp support app are not valid. I've copied the serial number directly out of the invoice email (which matches the number on the case) and pasted it into the form. I have the serial number printed on the back of the box - which I know to be correct Apr 3, 2025 · I am attempting to add my new printer to my HP account and receive an error message indicating invalid product number. Need Windows 11 help? Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. ghol ecx uayki rohsj xzxlx vsin xhnnt nojo hbptr hxjqqs smtqw rnw oooesqw lbc xsvqjp