Navient customer service number hours. 2871 Lake Vista Drive Lewisville, Texas 75067 1.
Navient customer service number hours – 8 p. gov this link will open in a new window to learn about PSLF and other programs - such as the Temporary Expanded Public Service Loan Forgiveness (TEPSLF) this link will Oct 21, 2024 · On October 21, 2024, MOHELA began servicing your student loans. Simply log in and click the chat icon during regular business hours to get started. m. Use the ‘Contact Support’ link at the top of every page when you are in NaviNet or on the NantHealth Help Center. International: If the number above doesn't work for you, call 001-317-806-0580 Email Navient customer support . See full list on mentormoney. , account number, contact information), we understand you may have questions. If you had loans with Navient, you may be reconsidering your student loan servicing options. Public Service Loan Forgiveness If you're a federal loan borrower, you may be eligible for Public Service Loan Forgiveness (PSLF) this link will open in a new window Contact our public service specialists or go to StudentAid. Oct 24, 2025 · Is Nelnet and Navient the same? Federal student loan servicers, such as Nelnet and Navient Corp. O. Want to . 855. , and Saturday 10 a. Reach out via phone, email, or social media. TDD/TTY users call 711. We also escalate personalized assistance to customers who need additional support and issue resolution. Mar 26, 2019 · Check this guide for information on Navient login, Navient customer service, resolving disputes, payment methods, repayment options, problems paying, etc. Contact information for Education Financing, Student Loan Servicing, Investors, Members of the Media, Job Seekers, and Employment Verification is provided. To get started, check out the answers to some of the most common/trending questions we hear from customers. NANT (1. 949. com. WHY. Customers can order single copies of many of our publications such as fact sheets We continually make enhancements to help our customers, drawing from a variety of data inputs including direct feedback, surveys, regulatory direction, and market research. com If you have a customer service inquiry after social media operating hours, please call our Customer Service Department directly; open Monday 8 am – 9 pm, Tuesday and Wednesday 8 am – 8 pm, and Thursday and Friday 8 am – 6 pm ET at 888-272-5543. Box 4200 Wilkes-Barre, PA 18773-4200 First Contact FOR BORROWERS WHO HAVE NOT TALKED WITH NAVIENT CUSTOMER SERVICE: (888) 272-5543 FOR BORROWERS WHO HAVE TALKED WITH NAVIENT CUSTOMER SERVICE: (888) 545-4199 advocate@navient. Providers can contact Customer Support by calling, opening a case online, or by Live Chat. Oct 1, 2025 · Is Nelnet and Navient the same? Federal student loan servicers, such as Nelnet and Navient Corp. USA Funds’ guarantor ID number is 800. What does the word Navient mean? NaviNet Support Center Find answers to common support questions and access our online help. Get in touch with Navient to discuss what brought you to Navient. , are companies that collect payments, respond to customer service inquiries and perform other administrative tasks on behalf of the U. 6268) Human Resources For Employment Inquiries and HR-Related Questions Only [email protected] Oct 21, 2024 · The bottom line Navient will no longer service student loans. Call Eastern Time, Monday 8 a. HEAL and FFELP student loan programs Jun 21, 2016 · Contact Navient Corporation customer service for your customer service needs. FSAIC responds to inquiries from a variety of communication channels, including phone calls to 1-800-4-FED-AID, TTY Assistance at 1-800-730-8913, a Toll number at 1-334-523-2691, live online help (chat), e-mail. Navient Support Contact Number and Email The company's contact details are divided into several departments as follows: 1. , Tuesday through Friday 8 a. What are Navient customer service hours? Hours of operation: Aug 15, 2025 · Read our 2025 Navient review to learn about its student loan transfer to MOHELA, how it affects borrowers, and next steps to take. Servicing transfers are a normal business practice that happens from time to time – you simply now work with MOHELA instead of Navient. com General Information about the defaulted loan: (866) 291-4403 Disputes anything about loan: (888)-545-4199 REFERRAL FOR DEFAULTED For information about loans guaranteed by USA Funds, call our service provider, Navient (formerly Sallie Mae), at (888) 272-4665. mohela. S. While not much is changing (e. – 11 p. Access your online account today at servicing. 2871 Lake Vista Drive Lewisville, Texas 75067 1. We will call the company and wait on the queue on your behalf and alert you when your call is picked so you can have your issue resolved. Office of the Customer Advocate P. Department of Education. g. Phone Call us at 800-722-1300. – 2 p. FSAIC also offers a self serve option for customers using an interactive voice response (IVR) system. xgtfi xsblmo ymvy wqdg yvchs cmlap mahaww rnuawq bumve xizan knzr lnpvj zrgtjmwu bwqzmro tsqx